Frequently Asked Questions
Find answers to common questions about our services and policies
🌙 After-Hours Care (AHC)
MediOne Physicians offers after-hours care services. Please contact your clinic for availability and scheduling.
👋 Is Your Clinic Accepting Patients?
Our doctors are currently working through their waiting list. If interested, please email us to be added to our doctor's waiting list. We do provide walk-in services for non-registered patients; however, please call or email our clinic for availability.
📞 Unable to Get Through Phone Lines?
Email us! Email is the best and most efficient method to get a hold of us.
💻 How Do Virtual Appointments Work?
There may be some instances where your family doctor can/may call you to assist with a medical issue without a physical examination. In these instances, you will be called from an anonymous number at the time of your appointment. Please make every effort to ensure your contact information is up-to-date and you are available during the telephone appointment slot.
🔄 What If I Can't Make My Appointment and I Need to Reschedule?
Please call or email us at least 24 hours in advance to reschedule your appointment. This helps us accommodate other patients who may need care.
🚶 Walk-In Services
Walk-in availability varies by location and by day. Please call the clinic directly on the day of to confirm availability.
Have more questions? We're here to help.